Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:


MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal


Access to hard copies of medical records

Please complete the following steps to obtain a paper copy of your medical records:

Please complete the following steps to obtain a paper copy of your medical records:

  1. Print and complete the Medical Records Release Form.
  2. Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver's license, military I.D. or state I.D.)
  3. Fax to (844) 481-0298 or email HRSC.HCARecordRequest@HCAHealthcare.com. If you are unable to fax or email your request, mail to:

    HCA/Parallon
    Attn: Medical Records
    P.O. Box 290789
    Nashville, TN 37229-0789

  4. If needed, call (844) 481-0278 to check on the status of your request.

Download forms


Medical records release

English

Spanish


Urgent requests, records for your physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax or email a written request on their letterhead or fax coversheet indicating the patient’s name, date of birth and date of visit in the facility.

Fax: (855) 519-9683
Email


Insurance, attorney, disability and third party requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service and emailed or mailed to the address below:

HCA/Parallon
Attn: Medical Records
P.O. Box 292289
Nashville, TN 37229-2289